Privacy Policy
Last Updated: 02.09.2024
Ensoul Aesthetics (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with us through our website, social media platforms, and other digital marketing campaigns.
1. Information We Collect
1.1. Personal Information
We collect personal information that you voluntarily provide to us when you:
- Fill out a contact form on our website.
- Book an appointment or consultation.
- Subscribe to our newsletter.
- Participate in surveys, promotions, or contests.
- Interact with us via social media (e.g., Facebook, Instagram).The types of personal information we may collect include:
- Full Name
- Email Address
- Phone Number
- Date of Birth (if required for specific services)
- Billing Information (for payment processing)
- Social Media Profile Information (when interacting via platforms like Facebook)
1.2. Non-Personal Information
We may collect non-personal information automatically when you visit our website or interact with our digital campaigns. This includes:
- IP Address
- Browser Type
- Device Information
- Pages Viewed
- Time Spent on the Website
- Referring URLs
- Cookies and Similar Tracking Technologies
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To schedule and manage appointments, process payments, and provide the requested aesthetic services.
- Communication: To respond to your inquiries, send you updates, and notify you about changes to our services or policies.
- Marketing: To deliver personalized advertisements, promotions, and content through email, social media, and other platforms.
- Analytics: To understand how our website and digital campaigns are performing, improve user experience, and optimize our content.
- Legal Compliance: To comply with applicable laws and regulations, or in response to a legal request.
3. Data Sharing and Disclosure
We do not sell your personal information to third parties. However, we may share your data with:
- Service Providers: Trusted third-party vendors who assist us in providing services (e.g., payment processors, email marketing platforms).
- Legal Authorities: When required by law, or to protect our rights, property, or safety, or that of others.
- Social Media Platforms: Information you share via social media interactions (e.g., likes, comments) may be visible to other users and governed by the privacy policies of those platforms.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us to:
- Remember your preferences and settings.
- Understand how you use our website.
- Deliver relevant advertisements and content.You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
5. Your Rights and Choices
You have the right to:
- Access Your Data: Request a copy of the personal information we hold about you.
- Update Your Data: Correct any inaccuracies in your personal information.
- Delete Your Data: Request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: Unsubscribe from marketing communications by following the instructions in the email or contacting us directly.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website and digital campaigns may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We are not responsible for the privacy practices of these third-party sites and encourage you to read their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by posting the new policy on our website and updating the “Last Updated” date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Ensoul Aesthetics & Wellness
3B – 3200 17th Ave SE Calgary,
AB T2A 0P9
[email protected]
+1 (403) 930-9395
